Overview
From sustainable facilities to the integrity of data and physical premises, businesses must traverse changing regulatory expectations, competitive market pricing pressures, and dynamic technology landscapes. Capital Expert Services supports clients across environmental services, facility management, print and office, corporate security functions, and other outsourced support functions. Our economic modeling, feasibility studies, and strategic advisory support help leaders assess operational efficiency, service compliance, and risk in a progressively more nuanced service delivery ecosystem.
Our team brings clients actionable insights through cost-benefit analysis, procurement benchmarking, dispute resolution support services, and competition due diligence. Furthermore, we help clients make independent assessments while utilizing experts with sector-specific knowledge of their service delivery ecosystem. We help stakeholders feel confident about their outsourced strategies, contracts, and long-term capital investment decisions.
Our clients include facility service providers, corporate office management teams, private equity investors, and independent law firms. Our unique approach combines thorough economic analysis with an understanding of specific operational models, so clients can manage uncertainty, prepare for informed regulatory events, and benefit from timely opportunities.
Challenges
Sustainability and Environmental Regulations
An increasing number of state governments require waste diversion targets, emissions controls, and sustainable facilities management, which require service providers to reshape their operating models while still meeting competitive costs for clients.
Cost and Efficiency Pressures
With tighter margins, organizations want and expect value from an outsourced service requiring innovation in pricing structures, delivery model, and performance guarantees.
Technological Integration
Digitization, automation, and AI tools are changing every aspect of document management and workplace security. Adopting technologies requires capital costs, training, and a clear model of return on investment.
Talent and Workforce Management
The realities of high turnover in support service and security workforces require a higher focus on aspects such as reliability, quality, and compliance with legal, regulatory, and contractual requirements.
Risk and Compliance Oversight
From data security requirements to occupational safety and labor standards, complicated governmental regulations have increased regulatory scrutiny in various jurisdictions.
Focus Areas
Environmental & Facilities Services
Capital Expert Services supports organizations and investors through evaluation of environmental and facilities services, including:
- Economic modeling of sustainability projects, including waste, recycling, and renewable energy uses in the facility.
- Life cycle costs/benefit analysis of operations, maintenance management, and energy retrofits of facilities.
- Commercial due diligence for M&A activity, including outsourced environmental services and facilities management.
- Regulatory assessments regarding emissions, waste disposal, and occupational safety.
- Dispute resolution services related to environmental liability, contract disputes, and regulatory obligations.
Printing, Office, and Security Services
We provide strategic and economic advice to organizations that rely upon third-party office-based support and security service providers, including:
- Benchmarking to assess office services and security personnel costs, utilization, and efficiency.
- Scenario analysis to assess technology-related changes, such as digital document management and AI-based security systems.
- Competitive due diligence in investing in printing and document solutions and automating office environments.
- Assistance with evaluating contracts and disputes related to service level agreements, data breaches, or operational failures of service providers.
- Strategic portfolio assessment with regard to portfolio diversification and competitive positioning.
Support Services
Capital Expert Services provides customized support for investors, management teams, and outside legal counsel evaluating outsourced business support services. Services include:
- Forecasting market demand and the business model implications through scenario-based operational modeling.
- Cost-benefit analysis of outsourcing functions from HR and payroll to customer service and logistics.
- Antitrust and competition effects assessment for mergers or acquisitions and joint ventures.
- Performance benchmarking to reduce overhead, improve efficiencies, and improve service quality.
- Expert witness services to address contractual disagreements, labor and employment claims, and regulatory investigations.
Conclusion:
Capital Expert Services delivers help and assurance to businesses navigating outsourced commercial support in a landscape defined by sustainability requirements, cost pressures, and disruptive technological forces. Our model is built upon deep expertise in their sectors and rigorous economic analysis. We enable the client to anticipate risks associated with operations, take actions to augment performance, and understand implications of investment decisions either with new investments or ongoing strategy while building scenarios for resilience and readiness for the future.
FAQs
What commercial service segments does Capital Expert Services provide consulting services to?
We provide consulting services in economic consulting related to environmental and facilities management, corporate office and security services, printing and document management services, and other widely varying outsourced business support services.
In what ways does Capital Expert Services help organizations achieve sustainability compliance and sustainability requirements?
Our team provides cost-benefit analysis, regulatory impact analysis, and scenario analysis to help clients meet their environmental requirements while also being cost-effective.
What role does Capital Expert Services play in dispute resolution?
We perform independent valuation, economic modeling, and expert witness services to support dispute resolution, litigation, and arbitration related to contracts, compliance, and operational performance.
How does Capital Expert Services support investors in the sector?
We perform commercial due diligence, competitive impact assessments, and lifecycle analyses that help investors or other stakeholders receive much clarity regarding risks, value drivers, and potential long-term return.
Why do clients retain Capital Expert Services as their consulting partner?
Clients engage us to help reduce uncertainty or risk, strengthen compliance, and make informed, evidence-backed decisions by combining industry-specific technical expertise, sound reasoning, and thorough economic analysis.